Front Office Administrator - Beauty Clinic (Bali Branch)

Join PT Qeza Estetika Medika, a leading name in medical aesthetics and beauty services, as a Front Office Administrator at our prestigious Bali branch. This role is perfect for detail-oriented professionals who thrive in a dynamic, client-facing environment. As part of our dedicated front office team, you'll be the first point of contact for our valued clients, ensuring their experience with our clinic is seamless and memorable.

At PT Qeza Estetika Medika, we pride ourselves on delivering exceptional beauty and medical services. Our Bali branch is a vibrant hub of activity, with a diverse range of treatments and services catering to both local and international clients. In this role, you'll be responsible for managing appointments, handling client inquiries, and ensuring our reception area is always welcoming and well-organized.

📋 Tanggung Jawab Pekerjaan

• Manage client appointments using our in-house scheduling software, ensuring timely and efficient service delivery.
• Handle client inquiries and provide information about our beauty and medical services.
• Process payments and maintain accurate financial records using our accounting software.
• Maintain a clean and organized reception area, ensuring it meets our high standards of presentation.
• Assist in the management of our client database, ensuring all information is up-to-date and accurate.
• Coordinate with our medical and beauty professionals to ensure smooth and efficient service delivery.
• Provide exceptional customer service, ensuring our clients feel valued and well-cared for.
• Participate in regular team meetings and contribute to the continuous improvement of our front office processes.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or administrative role, preferably in a beauty, medical, or hospitality setting.
• Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience with scheduling and appointment management software is a plus.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong attention to detail and the ability to work in a fast-paced, client-facing environment.
• Fluency in English and Bahasa Indonesia is required.
• Previous experience working in a beauty clinic or medical aesthetics setting is a plus.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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